Where Aussie Travel Pros Connect

A growing travel community providing connection, support, and industry discussion for travel trade professionals.

The Platform for Travel Professionals, by Travel Professionals

Established in 2020 by Richard Taylor, the Travel Community Hub (TCH) serves as a place for the Australian travel trade to gain thought-provoking insights, supplier updates, and to keep their fingers on the pulse of the ever-changing travel industry. Most recently this is done through the Offloaded Podcast, but TCH has also held popular events, webinars and community gatherings.

We welcome you to join the continuously evolving online community for free.


Podcast Downloads

3,100 +

Community Members


Event Participation

Time to Offload …
on the Australian Travel Industry

The Offloaded Podcast

Co-hosted by Richard Taylor and Ann-Catherine Jones, the Offloaded Podcast was created in early 2023 to hold important industry discussions that were previously reserved for in-person events and do it in a way that is accessible at any time, anywhere. So, every travel professional has a chance to learn and feel connected. The podcast is not limiting and is listened to by a broad cross-section of the industry from high-level decision-makers to new travel operators just starting their journey.

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Meet Some Of Our Community

The Australian travel industry will always be reliant upon strong connections with good people. We aim to bring them together via The Travel Community Hub through engaging and valuable discussions.

Rebecca Esterhuizen

Head of APAC


Penny Spencer

Founder and Chair

Spencer Travel

Ann Catherine Jones

General Manager

Frontier Travel

Livio Goetz

Director Australia & New Zealand

Director Australia & New Zealand

Jen Pagett

Account Manager


Dennis Bunnik


Council of Australian Tour Operators

Craig Farrell

Director of Sales

Lea Seguier

Nicole Bennett

Sales Manager Australia & NZ

Delta Airlines

Louise Barker

    What I missed the most throughout the pandemic and certainly in Sydney over the 4 month lockdown was PEOPLE. The Travel Community Hub assisted in closing this gap for myself any many who have all made new connections since joining.Whilst Richard was on his own personal and professional journey with the pandemic, he continued to support the members with webinars, content and of course my favourite the Travel Hub Pub on a Friday night. In the darkest time for our industry Richard has kept us informed, kept us learning and above all kept us smiling. He values many opinions and ensures inclusion for all.Well done Richard for keeping the dream alive, I would encourage anyone to become a member and support what Richard has created and continues to develop.

    Louise Barker

    Director Great Southern Outbound

    Lisa Pagotto

      The diversity and breadth of not only the speakers but the topics Richard has covered over the past few months, has not only been refreshing and re-energising in such challenging times, but has allowed so many of us to stay connected and form new connections that perhaps would not have eventuated during normal trading times.Richard’s humour, innovative vision and ability to keep the industry connected will not go unrecognised and is beyond appreciated from all who form part of The Travel Community Hub.

      Lisa Pagotto

      Founder - Crooked Compass

      Penny Spencer

        Richard knows exactly what we have needed from the Travel Community Hub over the last 18 months.​The webinars, speakers, and topics have been right on point and I personally have found so many learnings from every webinar.​Being part of a strong community and connecting with people has helped many of us to get through to the other side.Richard ensures we all have a laugh which keeps our morale up as well as having a real sense of community.

        Penny Spencer

        Managing Director - Spencer Travel

        Tom Manwaring

          The Travel Community Hub has been a great success story within our restrictive Covid experiences.The sessions have been informative and enlightening, a place for information, learning and most importantly a supportive collaboration for all in our industry during our most difficult time.​Onward and upwards!

          Tom Manwaring

          Chair - Australian Federation of Travel Agents

          James Hewlett

            Timely debates of hot topics, opportunities to connect and no shortage of humour.​The insightful webinars and hub have a been a refreshing and hugely welcome innovation in our industry!​Thanks so much Richard – keep up the fabulous work!

            James Hewlett

            Head of Marketing - Collette

            Sonia Jones

              The Travel Community Hub saved me from a very dark place in mid-2020. Hearing industry leaders whom I would never previously have crossed paths speak about our industry and connecting with others in the same space has been a game-changer.Through my continued connection with The Travel Community Hub I went from attendee to presenter and was given a platform to share my experiences and inspire others, just as I had been inspired.​The forum is a great space to share ideas, ask questions and keep connected. I’m so pleased to be a part of it.

              Sonia Jones

              Virtuoso Travel Designer - Sonia Jones Travel


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